Desire and Consumption. How are purchases decided?
5 guidelines we have when we are able to purchase products and services

‘Desire works like the wind. Without apparent effort. If the sails are spread, it will drag us at breakneck speed. If doors or windows are closed, it will hit for a while in search of cracks or grooves that will allow it to percolate. The desire associated with an object of desire condemns us to it. But there is another form of desire, an abstract, disconcerting one that envelops us like a mood. It announces that we are ready for desire and we just have to wait, once the sails are spread, for the wind to blow. That’s the desire of desiring.’
The previous text, taken from an excellent novel written by David Trueba, “Saber perder” (Editorial Anagrama Publishing House) is a summary of a master lesson of what the concept of desire applied to consumption is and how it works. A lesson of how consumers behave toward it, how the promoter strings of sales work and which are the thinking guidelines we have when we are able to purchase products and services.
The text gives us subtle clues of its behaviour and the evolutionary moments all of us go through as consumers. It alerts and warns us about how we behave toward desire, it gives us clues as to how it comes and uses us. Let’s see some concepts about desire, using different phrases from the previous text as a guide:
1-Triggering desire, a subtle strategy: ‘Desire works as the wind. Without apparent effort.’
Desiring things is typical of human nature; we carry it printed in our DNA, hidden in the remotest corner of our brain. By default, people tend to desire, desire is an evolution driving force.
Activating the springs of ‘desire and impulse’ is one of the fastest roads to the introduction of new concepts. We can desire consciously or unconsciously, we can desire something to look like others or as a way of differing from them. We can desire unconsciously, in spite of having developed defensive strategies for consumption; or we can desire as a way of life.
Desire and impulse buy are closely related. How many of us have bought something that we disregard later? Who doesn’t want to buy an iPad today? Who resists the desire of buying on impulse in the sales?
2-If there is predisposition; desire accelerates consumption: ‘If the sails are spread, it will drag us at breakneck speed.’
We have commented on desire and human nature before, they are closely related and this is why several marketing techniques are focused on it. As consumers, we should question the reason for the purchasing impulse; as bidders of products and services, the right thing is to trigger the desire of human nature improvement.
When a new product or service ‘makes its debut in society’ triggering its desire, it quickly becomes a sales success; when the desire it arouses persists in time, it becomes a classic; this is why many marketing and advertising strategies are focused on this point. The higher the real value, the smaller the advertising effort; the less value or differentiation, the stronger the effort.
3- Desire persists in our mind with its own resources:
‘If doors or windows are closed, it will hit for a while in search of cracks or grooves that will allow it to percolate.’ To the subtlety of desire we should add its persistence; it is always there; patiently waiting for a weakness or deviation of our purchasing principles.
Let’s analyze large surface shelves, peripheries of cash registers, advertisements, shapes of objects or social trends. Everything appeals to the purchasing desire and impulse, waiting for us to lower our guard as a result of being tired of resisting; making up any excuse for our purchasing the item.
There are groups of consumers who are particularly sensitive to the purchasing desire or impulse, children and teenagers constitute an example of them; training them in their defence and use is a synonym of social maturity.
4- Desire is a product itself: ‘The desire associated with an object of desire condemns us to it.’
There are products and services thought out to be objects of desire, basically they appeal to our desire of possessing, using and showing them. That’s their only raison d’être. Without them, luxury, ‘exclusive’ things, would not exist, those things whose value of representation exceeds their value of use.
Consumers who succumb to luxury and its different levels of purchasing power enter into a spiral of consumption and ‘created’ needs. As any addiction, it is not easy to get rid of it.
5-Desire belongs to a stage of social evolution: ‘There is another form of desire, an abstract, disconcerting one… That’s the desire of desiring.’
‘The desire of desiring’ is the highest level of desire and it is parallel to the minimum level of values. There are societies or groups of consumers who live constantly within it. Societies which have made rapid progress moving away from its fundamental and structural values in search of consumer icons; countries like Japan, groups of ‘new rich people’ or some groups of consumers.
Like many other things in life, desire is not good or bad; it depends on how it is used by the person who sends it forth it and the person who receives it, on the education and maturity of ones or the others.










Antoni, tu post me hace pensar en las preguntas que siempre intento hacerme cuando voy a comprar algo.. algo significativo en precio y valor simbólico me refiero (no pienso mucho antes de comprar un billete de metro). Más o menos mi pregunta gira en torno a: es un capricho? qué uso haré de este producto? con qué intensidad? que beneficio agrega a mi vida cotidiana? cuánto tiempo tengo que trabajar para comprarlo? (el dinero es tiempo acumulado) y por último, la pregunta decisiva es: tengo algo ya que cumpla las funciones de lo que compraré? Con esta última pregunta me he retractado más de una vez.
Pero en el fondo, estoy convencido que el deseo es un animal que conviene domesticarlo antes que maniatarlo. Es un camino largo, lleno de dificultades y que nos someterá a errores de los que necesariamente tendremos que aprender. Bueno, esto forma parte de la vida y sobre todo de la vida cotidiana de nosotros los miembros de la sociedad del consumo. Pero tu reflexionas sobre el “deseo de desear”, casi una redundancia, y vas más allá… es algo así como el “superconsumismo” o “transconsumismo” y esto ya sí que tiene carácter patológico. Gran parte de la crisis que vivimos tiene sus fuentes en esta conducta, lo que no tengo claro es si la crisis actuará como una “escuela” o como un “castigo” que cuando atenúe desatará un deseo del deseo más desatado aún.
Jose Luis,
En primer lugar, gracias por participar en este blog con tus comentarios; los comparto y me parecen muy acertados.
Cuando describes tu conducto como comprador, te muestras como comprador responsable y evolucionado, desafortunadamente la gran mayoría de compradores no actúan de este modo. Pones en evidencia la necesidad de una cultura de consumo.
Un aspecto que comentas que me parece intreresante es tu último filtro o “pregunta decisiva” : “tengo algo ya que cumpla las funciones de lo que compraré?”; en varios post he comentado que realmente tenemos muy pocas necesidades nuevas, lo que si tenemos es nuevas formas de solucionar las necesidades de siempre…esto hace que no siempre se supere tu pregunta decisiva.
Finalmente cuando hablo del “deseo de desear”, intento efectivamente enfocar una situación de superconsumismo; creo que grupos o sociedades ya han caido es esta dinámica. Uno de los pocas motivaciones y evoluciones que tienen es el consumo por el consumo…y efectivamente, pienso que es patológico.
Espero contar de nuevo con tus comentarios
Recibe un saludo
Antonio
José,
Como siempre tus comentarios son magistrales a la vez que muy inspiradores; me parece especialmente remarcable tu relación de necesidad / uso y deseo / consumo. Son el huevo y la gallina, el fin y la causa.
Creo que el que provoca deseo garantiza dos cosas; o consumación o fustración. Es es diferencia de “tensiones” lo que mueve el mundo, tal como tu también comentas.Si consumas sueles buscar la repetición, si te fustras, luchas por conseguirlo. Como dices: Puro instinto.
Un abrazo ¡
Antonio
[...] verdad es que me impresionó un articulo que leí en el nuevo blog de Antoni Flores, sobre el deseo de los consumidores. Como sabéis para nosotros conocer al usuario/consumidor y darle justo lo que necesita es [...]